Morandi Carpets
Close menu

RIGHT OF WITHDRAWAL

Purchases made on the website are subject to the rules and regulations provided by Decree Law of 15th January 1992, no. 50, relative to contracts negotiated off-premises

In compliance with art. 5 of Legislative Decree 185 of 1999, the customer may withdraw from the contract stipulated on the internet without penality and without the need to give any explanation.
In the case of payment other than by credit card (payment already made by bank transfer, with postal money order, cash on delivery or cheque) for refund of the amount, the customer, at his/her own cost, must ship the purchased items to the following address:
Moranti tappeti
Via Duchi e Molinari 28
29010 Castelvetro Piacentino (PC)

Shipment of the items to be returned shall be within fifteen working days from receiving them and must be done through the carrier / courier / shipping agent the customer deems most appropriate. The customer must also communicate his bank details (bank name, agency, current account number) in order to receive the amount paid by bank transfer. When payment is made by credit card, the amount is deducted 15 (fifteen) days after receiving the items ONLY IF there are no instructions otherwise from the customer (by e-mail, fax or a simple phone call).
In this way legal obligations regarding the right of withdrawal are fully satisfied.

You may also be interested in:
Guarantee certificate
Morandi guarantee